Simple Troubleshooting Tips
If you encounter issues with Meeting in a Box, try the following general troubleshooting steps:
- Refresh the page – If using the web version, reload the page to see if the issue resolves.
- Check your internet connection – Ensure you have a stable internet connection.
- Try a different browser – Meeting in a Box works best on modern browsers like Chrome, Edge, or Firefox.
- Clear cache and cookies – Sometimes, stored data can cause loading issues.
- Ensure access permissions – If using an LMS/LXP or company intranet, confirm with your IT or admin team that you have the right access.
- Restart the device – A quick restart can help resolve temporary glitches.
- Contact support – If the issue persists, reach out to the getAbstract support team for further assistance.
If you need further information or assistance, please write to us at corporate@getabstract.com.