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Help & Support

Subscribing to getAbstract

Subscribing to getAbstract

Find further information here about your customer account and how to manage your subscription and settings.

Subscription settings

How can I upgrade my current plan?

How will my subscription be renewed?

How can I change my subscription?

How can I cancel my subscription?

Do gift subscriptions automatically renew?

How can I reactivate a lapsed or cancelled subscription?

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Personal details and preferences

How can I update my billing information?

How can I delete my account?

Can I merge my accounts?

How can I change my preferred language?

How can I change or reset my password?

How can I recommend getAbstract?

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How can I unsubscribe from the newsletter?

How can I unsubscribe from notifications?

How can I change the email address associated with my account?

Why am I not receiving my personal reading recommendations?

Free trial

How can I cancel my free trial?

How does the free trial work?

Billing and payments

Do you offer special discounts?

How can I change my billing currency?

Which payment methods are available?

Why was my credit card payment declined?

How can I request a refund?

Where can I find my receipts?

Where can I find details about pricing?

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Can I purchase a subscription as a gift?

How can I redeem a gift or coupon code?