How do I cancel my subscription and get a refund?

Money Back Guarantee

We understand that you might be considering cancelling your getAbstract subscription, but we hope you'll reconsider. Our commitment to quality and accuracy sets us apart, and we'd be honoured to continue serving you. However, if you still decide to cancel, we understand and hope that you will consider returning to getAbstract in the future.

To request a cancellation and refund within the terms of our 14-Day Money-Back Guarantee:

Contact support at info@getabstract.com for further assistance.

Please note that your credit gets done immediately on our end; however, it can take 14 business days before you see it on your statement, depending on your bank and where you are within your billing cycle.

To cancel your subscription after our 14-Day Money-Back Guarantee, follow the steps below based on your subscription method:

Subscribed through the website? 

To cancel your subscription, deactivate the auto-renewal function on your My Account > Renewal and payment options page.  

Once the automatic renewal is deactivated, your subscription will end after the current term.

Subscribed from within the iOS or Android app? For in-app purchases, the respective App Store manages cancellations. Access your Apple/iTunes or Google Play settings to cancel your subscription. For guidance on turning off auto-renewal for your upcoming subscription, check out these links:

Apple Subscription 
Google Play Subscription